Hitachi Construction Machinery UK, a leading name in the construction, quarrying and demolition market, has announced the appointment of a new Customer Support Representative covering Northern England, Yorkshire and North Wales.

Jon Williams joins HCMUK after two decades spent within the customer care sector, with his most recent role as Area Support Manager.

Jon’s experience spans customer care and support, plant access equipment, telematics programming and overseeing the sales/hire process from inception to completion, making him a perfect fit for his new role at HCMUK.

Commenting on his new role, Jon said: “I am delighted to be working for a market leader such as HCMUK and believe my skill-set will enable me to prosper in this new role.

“I am looking forward to getting to know our customers and to help maintain the excellent level of service they have come to expect from HCMUK and to also work on new business opportunities in line with company objectives.”

Stephen Creaser, Product Support Director at HCMUK said: “We are delighted to welcome Jon to the Product Support Team as we continue to invest in the Northern Region. Bringing a wealth of customer support experience, I’m confident that Jon will quickly establish himself and be a success in his new role.”

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