NFDC ARE HIRING – OFFICE MANAGER

An exciting opportunity has arisen for an Office Manager to join the team at the National Federation of Demolition Contractors (NFDC) – the longest-established and leading demolition industry trade association.

The Office Manager role will take on responsibility for the smooth and seamless day-to-day running of the NFDC office. This newly created position will encompass a wide scope of work and is expected to evolve over time. 

This is a permanent, full-time, Hemel Hempstead office-based role and is subject to the successful completion of a three-month probationary period. 

This role reports to the Company Secretary, connects to the CEO where required and liaises with Departnental Managers as required. 

To apply, please send a current CV and a paragraph describing why you’re interested in the role to: natalie@demolition-nfdc.com

REQUIRED EXPERIENCE:

• Previous experience of office management is essential. 
• Previous experience in Human Resources would be an advantage, but is not essential as training and support will be given. 

REQUIRED SKILLS:

• Strong written and verbal communication skills
• Interpersonal skills
• Computer literacy – Office suite, databases
• Time management
• Versatility, Flexibility and patience!
• Strong organisation skills
• Attention to detail

SUMMARY OF DUTIES: 

• Office Management: 
• Supervise the NFDC Administrator Team, including delegating work, monitoring quality, motivating and coordinating team to ensure maximum productivity. 
• Handle all building and supplier maintenance, including but not limited to; IT, Phones, Fire Drills, First Aid, Utilities, Cleaner, general repairs
• Oversee and authorise Purchase Orders for office equipment and day-to-day minor expenditures
• Continual ISO Accreditation Audit/compliance/internal office audits
• Ensure policy documents are kept updated
• Ensure SSIP / NFDC site audit compliance.
• Oversee systems maintenance, correct usage and upgrades ensuring systems are fit for purpose.
• Federation Meeting Preparations and Follow Up: 
• Manage and support the NFDC Administration team with; Calendar and venue management for official meetings and social functions, support and preparation of official papers, assigning of action items following official meetings. 
• Membership Administration and Satisfaction: 
• Build positive relationships with the membership
• Address any concerns and ensure satisfactory outcomes
• Oversee all aspects of the member experience
• Maintain member data – including but not limited to; Annual Declarations, Contact information, Insurance Expiry dates, Yearbook Directory Entries, Compliance Status. 
• Human Resources:
• Basic day-to-day HR for full staff (currently 16 employees) incorporating; holiday approvals, managing sickness, annual performance appraisals, training, handling of day-to-day issues, occasional writing of job descriptions and initial liaison with recruitment firms as required. 
• Access to an external HR specialist is available for escalated issues and general advice.